DevSite FAQ
- I tried scanning the QR code with Device Installer to connect the Edge Device, but the connection did not complete.
- Can I use a USB mobile battery with the Edge Device (AIH-IVRW2)?
- How to power cycle Edge Devices
- An app created before 2023-04-06 using the REST API no longer works
- Uploading training images under Train model fails
- Devices from another project are displayed in Console
- Processing failed (internal server error E.SC. API.0000001) after creating a new base AI model for Custom Vision
- Is it possible to determine if the Edge Device is capturing images or not by the LEDs?
- Check the network connection of an Edge Device
- LAN cable does not fit and the back cover does not close
- An Edge Device does not power on/Power Indicator does not light
- Power supply method for Edge Devices
- Cannot scan the Enrollment QR code or the service QR code
- The camera QR code cannot be scanned
- AI model conversion takes time
- I can’t sign out of Console
- What is the purpose of the Enrollment QR code and Service QR code?
- When restarting the Device Installer connection mode on the Edge Device (AIH-IVRW2), it becomes disconnected.
- Edge Device (AIH-IVRW2) cannot connect to wireless LAN router
- Edge Device firmware update fails with error code "0b08" or "06xx"
- What to look for when moving an Edge Device to another project, especially when unsubscribing from a service
- Cannot refer to inference result data older than 2 weeks Note: Inference result data retention period is 2 weeks
- Device cannot connect to Console after deploying an application during first use or after factory reset if the firmware has not been updated
- How to connect an Edge Device to Console using a fixed IP address
- How to turn on and off the Edge Device power, turn off the LED, and turn on and off Wi-Fi
- Check the image captured by an Edge Device
- I can’t connect the Edge Device to Console
- I don’t know which QR code is required to issue a certificate
- I can’t cancel a subscription (delete a project)